Privacy Policy

Who we are

Webformers is a web design and business automation agency based in West Yorkshire, UK. We build premium websites and intelligent business systems for local businesses. Our contact email is hello@webformers.co.uk.

What data we collect

When you submit our contact or review-request form, we collect:

• · Your name and business name
• · Your email address and phone number (if provided)
• · Your website URL (if provided)
• · The services you are interested in
• · Your message
• · How you heard about us

We do not collect any data through cookies or tracking scripts beyond what your browser sends by default. We do not use Google Analytics or any third-party analytics platform.

How we use your data

We use the information you submit solely to:

• · Respond to your enquiry
• · Send a confirmation email to acknowledge your message
• · Log your enquiry in our internal records to manage our pipeline
• · Follow up with you if appropriate

We will never sell, share, or pass your data to third parties for marketing purposes.

Where your data is stored

Enquiry data is processed by n8n (our automation platform) and stored in a private Google Sheet accessible only to Webformers. Confirmation emails are sent via Resend.

We receive a notification of each enquiry via Telegram. No enquiry data is stored within the Telegram message beyond what is necessary to follow up with you.

How long we keep your data

We retain enquiry data for as long as is necessary to manage our client relationship or respond to your enquiry — typically no longer than 24 months. You may request deletion at any time by emailing us.

Your rights

Under UK GDPR you have the right to:

• · Access the personal data we hold about you
• · Request correction of inaccurate data
• · Request deletion of your data
• · Object to processing of your data
• · Withdraw consent at any time

To exercise any of these rights, email us at hello@webformers.co.uk . We will respond within 30 days.

Legal basis for processing

We process your data on the basis of legitimate interest — specifically, to respond to an enquiry you have voluntarily submitted. You are not required to provide your data, and you can request its deletion at any time.

Complaints

If you have concerns about how we handle your data, you can contact the Information Commissioner's Office (ICO) — the UK's data protection regulator.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision.